Critical issues in managing information systems

CONTACT US Managing the Integrity of Patient Identity in Health Information Exchange update Accurate patient identification is foundational to the successful linking of patient records within care delivery sites and across the healthcare ecosystem to underpin care delivery, data exchange, analytics, and critical business and clinical processes. These goals have increased in importance as health information exchange has evolved over the last decade with the healthcare industry striving to reduce costs, increase interoperability, and transform to a patient-centric care delivery model. Strong information governance that addresses patient identity integrity and accurate patient matching is key to a patient-centric health system and patient-centric processes. This Practice Brief explores the complexity of patient identification integrity, including how organizations can manage patient identification systems from front end data capture to back end quality control as an ongoing process and carry local quality operations into health information exchange efforts.

Critical issues in managing information systems

Engineering Summer Conference, University of Michigan: Published Studies Nemeth, C. Report case where invasive surgical procedure performed in a hospital catheterization laboratory present the potential to inflict serious trauma on the patient.

Problems were found in the possibility of contrast dye introducing air bubbles into the patients bloodstream which could affect the nervous system or brain.

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Related Subjects Task analysis: CIT might be a complementary technique when asking domain experts to describe the tasks they perform. Here a sample of users is observed when using a product to determine all of the errors that individuals might make while using it.

Flanagan describes a group interview approach where people are asked to respond to a particular question using a critical incident form.

This method is used when time and personnel are limited.

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Detailed description Benefits, Advantages and Disadvantages Benefits CIT identifies possible sources of serious user-system or product difficulties. The recommendations for improvement try to eliminate the potential for the same situation to result in similar loss.

However only actual use demonstrating that the product no longer induces the problem ensures that it is currently safe. Advantages Flexible method that can be used to improve multi-user systems. Focuses on important issues e. The CIT is useful for identifying rare events that might not be picked up by other methods that focus on common or everyday events.

Can be applied using questionnaires or interviews. Useful when problems occur but the cause and severity are not known.

Disadvantages It focuses on critical incidents therefore: Cost-Effectiveness ROI This can be very high as the study may result in major problems or loss being addressed and future losses reduced as a result of the study.

How To Appropriate Uses The method is useful when problems occur within a system but their cause and sometimes their severity is not known.

Staying Informed

However the method also takes account of helpful events that may have prevented loss or countered errors. Arrange interviews with individuals who may have knowledge of hazards, unsafe practices, or events that could have or actually did result in injury or loss.

It may also be useful if operators or maintainers write down firsthand accounts of what they observed. Critical incidents can also be collected using questionnaires, diaries, phone interviews, or computerized incident reporting systems.

Develop consistent instructions for participants. Obtain records such as investigation accounts and accident records from departments or agencies that have responsibilities for safety and accident reporting. Possible sources include company safety departments, insurance companies or regulatory agencies Gather facts: Interview individuals who have experienced problems or who have observed others who have had problems.

Questions may be asked: A more structured approach may be adopted: Were any events particularly good or helpful to you. Were any events particularly bad or unhelpful to you?

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Ask participants to describe an event, what let up to it, and what happened as a result. Events and descriptions are stored in a database or spreadsheet.

The analyst then looks for events that occur with some frequency, how often they occur and under what conditions the events occur. Create categories of these frequent events noting the kind of problem and the item that is associated with it e.

Develop possible explanations for the source of the difficulty e.Regent Systems, Inc.

Critical issues in managing information systems

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This is an empirical study that surveyed information managers in Nigeria to determine issues that are critical to managers of information systems in a developing economy.

Complexity characterises the behaviour of a system or model whose components interact in multiple ways and follow local rules, meaning there is no reasonable higher instruction to define the various possible interactions.. The term is generally used to characterize something with many parts where those parts interact with each other in multiple ways, culminating in a higher order of emergence.

International Journal of Information Management (), 12 () Critical Issues in Information Systems Management: An International Perspective M.A. BADRI This paper evaluates critical information system (IS) issues from an international perspective. The 7th Annual Cyber Security for Critical Assets Summit (USA) boasts two dedicated streams for IT and OT, allowing delegates to hone in on their specialist areas of interest, as well as plenary sessions addressing the common issues that bind both groups of professionals.

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